About the Case Costs Form

Costs records track information about the costs incurred by an organization while investigating and resolving cases. These records appear on a Cases record's Costs tab. See About the Cases Form for more details.


Comments Tab

This tab stores optional comments related to this Costs record.

General Tab

Case Cost Type

Specifies the cost type for this record. This drop-down list displays the options from the Case Cost Types service. See About the Case Cost Types Form for more details.


A short description of the cost item.


A full description of the cost.


The amount budgeted for this item.

Actual Cost

The actual amount spent on this item.


Related Topics

Using Case Management

Managing Cases

Managing Issues

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