About the KPI Metric Mappings Record Form

The KPI Metric Mappings Record form identifies the range of actual KPI values that will result in a particular CES points value.

Min. Result

Enter the minimum actual KPI value that will result in the defined CES points value.

Max Result

Enter the maximum actual KPI value that will result in the defined CES points value.

Result Value

Enter the CES points value that will be given for the associated KPI metric when the specified range of KPI value is reached.

Related Topics

Using Composite Engagement Score

Preparing for CES

Configuring and Running CES

Using CES Results