Using Composite Engagement Score
Describes how to configure, run, and use the Composite Engagement Score application.
- Getting Started with Using Composite Engagement Score
- Preparing for CES
- Configuring and Running CES
- Using CES Results
- Understanding the CES Views
- Understanding CES Forms
- About the CES Plans Form
- About the CES Points Form
- About the CES Scores Form
- About the Key Performance Indicators Form
- About the KPI Formulas Form
- About the KPI Metric Mappings Record Form
- About the KPI Metrics Form
- About the KPI Results Form
- About the KPI Run Form
- About the KPI Unit Types Form
- Step 1: Create KPIs
- Step 2: Create a CES Plan
- Step 3: Create KPI Metrics
- Step 4: Run the Process Flows and Execute KPI for CES Plan and Execute CES Plan
- Step 5: Viewing CES Results