Reported Issue:
Some users may encounter an issue launching Aptify in either the Smart Client or Web versions. We have identified an issue related to the Event Definitions records in Aptify.
Problem Screenshots:
Exception text:
Faulting application name: Aptify Shell.exe, version: 7.1.0.2, time stamp: 0x64b3a527
Faulting module name: clr.dll, version: 4.8.4739.0, time stamp: 0x665a9716
Exception code: 0xc00000fd
Fault offset: 0x000212b9
Faulting process id: 0x3874
Faulting application start time: 0x01db1f6a4dc54abc
Faulting application path: C:\Program Files\Aptify 5.0\Aptify Shell.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 9b389afa-3194-4e07-8518-fe645e3b57fb
Faulting package full name:
Faulting package-relative application ID:
Cause and Solution:
This issue was caused in the Event Definition record where the Base Event 1 was set to the same value as the Event Definition ID 2. This created a circular reference. After updating the Base Event ID, the issue was resolved. Please ensure that the Event Definitions ID and Base Event ID for the same records are different to prevent such problems.
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