Creating Useful Contact Log Views

Views should be created for specific business purposes. For more information on using Views in Aptify, see Using the Viewing System.

The following table provides several useful filter statements that you can use to create meaningful views of entries:

Description

Service

Field

Operator

Value

Contact Logs for Specific User

Contact Log

Owner ID

Exactly Matches

<User ID>

Incomplete Contacts

Contact Log

Completed

=

0

Records to Follow Up

Contact Log

Next Contact Date

>

1/1/1900

Note that 1/1/1900 represents a null date

Overdue Next Contacts

Contact Log

Next Contact Date

<

NOW

To Do in Next Three Days

Contact Log

Next Contact Date

<

NOW+3


These filter lines can be used in combination to create different views.

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